We want you to be satisfied with your purchase from SwipLock.
If you are not completely satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
How to Request a Return
Please contact our support team at [your email address] within 14 days of delivery and include your order number.
Our team will review your request and provide return instructions if applicable. Returns sent without prior authorization may not be accepted.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will work with you to provide a replacement or refund where appropriate.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect item was received.
Refunds
Once your return request has been reviewed and approved, refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.
If you have any questions regarding returns, please contact our support team.